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Terms & Conditions

By purchasing from Element Star, you agree to the following terms and conditions. Please read them carefully.

Privacy Policy

Respecting your privacy is of utmost importance to us at element star

Any information you submit to our website, or that is gathered by a “cookie” during your visit, is used strictly by element star  to maintain a record of your purchases and for promotional reasons.

We do not sell, transfer, rent or trade your information to any third party.

When you register at our site, you will be asked to submit some personal information, such as name and contact information.

Element star will safeguard your personal information. Under no circumstances will we disclose or share your information with any unauthorized third party.

In addition, we utilize a “cookie” to track your movements on the site. The cookie “remembers” who you are, therefore eliminating the need for you to re-register with us every time you visit our site.

Cookie Policy

Element star places small packets of data, known as cookies, onto customers’ computers and mobile devices.

This is a standard practice all online businesses adhere to. Cookies are an integral part of assisting element star in providing a high quality online shopping experience to all customers.

With cookies enabled, element star can determine the buying and browsing behavior of all customers. By browsing https://element-star.com/, customers consent to the placement of cookies on their computer.

Customers are able to disable cookies if they want personally from their browser.

For more information about cookies, read our full Cookie Policy.

Shipment, Customs, Duties and Taxes

All items purchased from element star are made pursuant to a shipment contract.

This means the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.

The use of the element star site is intended only to people and entities able to form legally binding agreements and with the purpose of purchasing items for personal use by themselves or as gifts.

Element star offers worldwide shipping.The recipient specified on the delivery address will be the importer of the purchased product and must comply with all laws and regulations of the destination country.

Purchased goods may be subject to import taxes, customs duties and fees levied by the destination country or state.

The recipient specified on the delivery address may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.

Additional charges for customs clearance must be borne by the recipient specified on the delivery address. https://element-star.com/ has no control over these charges and cannot predict what they may be.

Disclaimer and limitation of liability

Element star strives to be as accurate as possible and intends that the colors, design, and style of the products that appear on this site reflect those of the actual product.

However, if a product offered by element star itself is not as described, your sole remedy is to return it in unused condition. All of element star products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, element star disclaims all warranties, either express or implied, of any kind with respect to products sold on the element star site.

You agree that the sole and exclusive maximum liability to element star arising from any product sold on the element star  site is the price of the product ordered.

In no event shall element star, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

Marketing use of your personal information

By signing up for newsletters, you agree to receive special offers and promotions of element star. You can unsubscribe from emails at any time by clicking the unsubscribe link contained in the email. We do not rent, sell, or share Personal Information about you with other people or non- affiliated companies for marketing purposes without your permission.

GOVERNING LAW

These TERMS AND CONDITIONS and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.

Contacting element star

If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact element star customer care representatives (info@element-star.com).